How to Get Synthetics Monitoring to Work in New Relic? (2023)

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How to Get Synthetics Monitoring to Work in New Relic


Master Synthetics Monitoring in New Relic: Proactive Performance Insights | Learn How to Get Synthetics Monitoring to Work in New Relic to Set Up, Optimize, and Excel with our Comprehensive Guide!

If you’re looking to enhance the performance and reliability of your web applications, synthetics Monitoring in New Relic is a powerful tool at your disposal. It allows you to proactively monitor your applications from various locations and provides insights into their availability and performance. In this comprehensive guide, we’ll walk you through the steps to get Synthetics Monitoring up and running in New Relic, ensuring your applications are in top shape.

Why Synthetics Monitoring Matters

Before diving into the setup process, let’s briefly understand why Synthetics Monitoring is crucial for your application’s success:

1. Proactive Issue Detection

  • Synthetics Monitoring simulates user interactions with your application, helping you detect issues before they affect real users.
  • With the ability to perform routine checks, you can identify problems such as slow response times, downtime, or broken links, allowing you to address them promptly.

2. Real-User Experience

  • Gain insights into your application’s performance from different geographic locations, ensuring a consistent experience for users worldwide.
  • Monitoring from diverse locations helps you pinpoint regional issues and address them before they impact a specific user base.

3. Performance Benchmarking

  • Compare your application’s performance against industry standards and competitors to identify areas for improvement.
  • By setting performance benchmarks and regularly monitoring your app’s performance against them, you can ensure it remains competitive and provides the best user experience.

4. Improved User Satisfaction

  • By identifying and addressing performance issues promptly, you can enhance user satisfaction and reduce bounce rates.
  • Users tend to abandon slow or unreliable applications, so proactive monitoring helps retain your user base and drive business growth.

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Getting Started with Synthetics Monitoring

Now, let’s get started with the process of setting up Synthetics Monitoring in New Relic.

1. Create a New Relic Account (If You Haven’t Already)

If you don’t have a New Relic account, visit New Relic’s website and sign up for a new account. Once you have your account, you can access the Synthetics Monitoring feature.

2. Access Synthetics in New Relic

  • Log in to your New Relic account.
  • In the New Relic One dashboard, click on “More” in the navigation menu, and then select “Synthetics.”
  • The Synthetics dashboard provides a centralized location for managing your monitors, settings, and monitoring data.

3. Set Up Your First Monitor

  • Click on the “Create a Monitor” button.
  • Choose the monitor type that suits your needs. You can select from simple ping checks to complex scripted browser tests.
  • Configure your monitor settings, including the URL you want to monitor, the frequency of checks, and the locations from which you want to monitor.
  • Scripted browser tests allow you to interact with your web application as a user would, providing in-depth insights into its functionality and performance.
  • Save your monitor configuration.

4. View Monitoring Data

  • Once your monitor is set up, you can view its results and data in the Synthetics dashboard.
  • You can set up alerts based on specific conditions to be notified of any issues.
  • Utilize the customizable dashboard to gain insights into response times, success rates, and historical performance data.

Best Practices for Synthetics Monitoring

To make the most of Synthetics Monitoring, consider the following best practices:

1. Diversify Monitoring Locations

  • Use multiple monitoring locations to ensure comprehensive coverage. This helps you identify region-specific issues.
  • Diversifying your monitoring locations helps you cater to a global audience and ensures that users from different geographical regions experience consistent performance.

2. Regularly Review Test Scripts

  • If you’re using scripted browser tests, periodically review and update your scripts to reflect changes in your application’s functionality.
  • As your application evolves, your monitoring scripts. Regularly review and update your scripts to ensure they accurately represent user interactions.

3. Set Up Alerts Wisely

  • Configure alert policies to notify you of critical issues promptly. Avoid overloading your inbox with unnecessary alerts.
  • Tailor alert thresholds and conditions to match the criticality of your applications. This ensures that you are alerted to genuine problems without unnecessary noise.

4. Integrate with Other New Relic Features

  • Combine Synthetics Monitoring with other New Relic features like APM (Application Performance Monitoring) for a complete view of your application’s health.
  • Integration with APM allows you to correlate synthetic data with real user data, enabling you to pinpoint performance bottlenecks and improve the user experience.


Synthetics Monitoring in New Relic is a valuable tool for ensuring the reliability and performance of your web applications. By following the steps outlined in this guide and implementing best practices, you can harness the full power of Synthetics Monitoring to provide an exceptional user experience, minimize downtime, and stay ahead of potential issues. Start monitoring your applications today and position yourself for success in the ever-competitive digital landscape. Your users will thank you, and your business will thrive.


Q1. Can I use Synthetics Monitoring for mobile applications?

Yes, you can use Synthetics Monitoring to monitor the availability and performance of mobile applications by configuring scripted browser tests to interact with your mobile app.

Q2. How much does Synthetics Monitoring cost?

Pricing for Synthetics Monitoring depends on the number of monitors and the monitoring frequency. For detailed pricing information, visit the New Relic pricing page.

Q3. Can I schedule monitors to run at specific times?

Yes, you can schedule monitors to run at specific times by configuring the monitor’s cron schedule. This flexibility allows you to align monitoring with peak usage periods.

Q4. Are there any limitations to the number of monitoring locations?

The number of monitoring locations available depends on your New Relic subscription. Higher-tier subscriptions offer more monitoring locations, allowing for more comprehensive coverage.

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